Last Updated: February 26, 2026
This Cookie Policy forms part of our Privacy Policy. It explains how SupaKera Ltd ("we", "us", or "our") uses cookies and similar digital tracking technologies (such as web beacons, pixels, and local storage) when you visit our website, use our mobile application, or interact with our online services (collectively, the "Platform").
We are committed to being transparent about the technologies we use. This policy provides detailed information about how and when we use cookies, in compliance with the Data Protection Act, 2012 (Act 843) of Ghana and recognized global standards regarding informed consent and privacy.
Cookies are small data files that are placed on your computer, smartphone, or other device when you visit a website or use an app. They are widely used by online service providers to make their websites or services work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, SupaKera) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., interactive content and analytics).
Under Section 21 of Act 843, we must ensure the security of processing and provide a functional interface for our users. We use first-party and third-party cookies for several reasons:
These cookies are essential for you to browse the Platform and use its features. Without these cookies, services like secure login, shopping baskets, and e-billing cannot be provided. You cannot opt out of these cookies.
| Cookie / Key Name | Provider | Purpose | Lifespan |
|---|---|---|---|
| supakera_session | First-Party | Maintains your active session, linking your requests to your account securely. | Session / 24 Hours |
| csrf_protection_token | First-Party | Security token used to prevent Cross-Site Request Forgery (CSRF) attacks. | Session |
| supakera_cookie_consent | First-Party | Stores your explicit consent choices regarding tracking categories. | 1 Year |
These cookies collect information about how you use our Platform, for instance, which pages you go to most often, and if you get error messages. They do not collect information that directly identifies you.
We may use these cookies to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of advertising campaigns. These cookies are only placed if you explicitly opt-in via our Cookie Consent Widget.
Consistent with the principle of Informed Consent under Act 843, we empower you to manage your cookie preferences:
When using the SupaKera mobile application (Android/iOS), cookies are not the primary tracking mechanism. Instead, we use device identifiers (such as Apple's IDFA or Google's Advertising ID) and local storage. Your operating system provides native controls to limit ad tracking, which we strictly respect.
We may update this Cookie Policy periodically to reflect changes in our practices or changes in applicable Ghanaian or international law. We encourage you to review this page regularly for the latest information on our privacy practices.
If you have any questions or require further clarification regarding our use of cookies or other tracking technologies, please contact our privacy compliance team at:
Email: cookies@supakera.com
Address: 10A Mega Street, Adenta Municipality, Accra, Ghana.